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Operations & Head Office Case Studies: How We've Helped Our Clients
Job Title: Operations Co-Ordinator
Job Spec: An experienced, organised Operations Co-Ordinator with strong people skills is required to undertake key administrative duties for the operations department for a thriving, turn-key construction company, specialising in designing and constructing some of the most elegant bespoke greenhouses and conservatories throughout the world in aluminium.
Result: 37 shortlisted, 22 CVs submitted, 1 hire
Estimated Savings: £4,100
Client Challenge: To ideally find a Co-Ordinator with exp working in an operations dept within a company that makes things (manufacturing/construction) and thus needs to plan production and raw materials.
CLIENT SERVICES MANAGER
Job Title: Client Services Manager
Job Spec: A Customer Service Manager with operational experience managing international customer needs within a clearing and settlements (cash & product) environment, gained either within a bank, financial clearing house or a mobile operator.
Result: 34 Shortlisted, 11 CVs Submitted, 1 hire
Estimated Savings: £4,100
Client Challenge: An ambitious Client Services Manager is required to manage international client needs within a clearing and settlements (cash & product) environment.
Job Title: Operations Manager
Job Spec: An exceptional Operations Manager with strong management skills and proven operations experience is required to lead all aspects of the factory operation and help to achieve sales turnover, on-time delivery and profit targets, by ensuring that jobs are manufactured correctly, are cost effective, and delivered on time in accordance with customer build specification and quality requirements.
Result: 45 applicants shortlisted, 8 CVs submitted, 2 hires!
Estimated Savings: £5,100
Client Challenge: Looking for an exceptional Operations Manager with strong management skills who will be able to change the mind frame of the Operations staff as they are still stuck with the old management methods.
Due to the exceptional quality of the candidates, the employer decided to recruit two of the final stage interviewees.
HEAD OF CONTACT CENTRE
Job Title: Head of Contact Centre
Job Spec: The Head of Contact Centre is the key role in our business as they deliver sales and service excellence across all our customers, clients and supply partners. They lead our teams providing our customers and clients with group transport solutions across a broad and diverse range of sectors including B2B and B2C.
Result: 59 applicants, 8 CVs submitted, 1 hire
Estimated Savings: £5,200
Client Challenge: To find someone with both sales and technical skills